Man, I completely forgot that game was coming out this week too, but I am totally tapped on money right now, and I think I have my RPG needs met for the next 40-60 hours. In Gamestop's defense I think there are two points that should be made: 1) more often than not the "order status" doesn't update fast enough, there are plenty of times I've received a game before they said they'd even shipped it, which isn't a good thing but better than it actually shipping late and 2) it is possible that the problem actually lies with Obsidian, given the number of delays for this game and their general lack of reliability, I wouldn't put it past them to have shipped it to EB/Gamestop late.
That being said, I don't particularly like EB/Gamestop, and outside of exclusives (FFXII Collector's Edition for example) or hard to acquire items I am more likely to go to Best Buy than I am to one of those stores, and frankly that is a really sad state of affairs. There was a time when EB/Gamestop had a lot of credit with gamers, and I think they've gone a long way to destroy that while Best Buy is gaining ground. I do, however, mirror Sidious' opinion that they are one of the more reliable online VG retailers, and I think that is actually where they are trying to focus. Which makes sense, it's often more convenient for the customer and it is cheaper for EB/Gamestop which means higher profits. I stand by my opinion that there is room online or in the brick and mortar market for a good videogame retailer, if you are interested in starting that up give me a ring and we'll put something together.
P.S. FFXII really is that good, it feels like it's been forever since the last "real" Final Fantasy, it's good to be back.